These General Terms and Conditions of Use (“GTC”) govern access to and use of the website https://salimaelearning.com/ (“the Site”) and all services offered by Salima E-Learning (“the Platform”).
By accessing the Site and using the Platform, you unconditionally accept all of these terms and conditions. If you do not agree to these Terms of Use, you must not use the Platform.
1. Definitions
“User”: Any natural or legal person accessing and using the Platform.
“Account”: The personal space created by the User to access the Platform and services.
“Educational Content”: All courses, training, videos, documents, exercises and other materials available on the Platform.
« Services » : L’ensemble des services proposés par la Plateforme, y compris l’accès aux contenus pédagogiques, les certificats et les services de support.
2. Access to the Platform
2.1 Registration and Account
To access the Platform, the User must create a personal account by providing accurate, complete and up-to-date information.
The User is responsible for:
– The confidentiality of your login credentials (username and password)
– Of all activities carried out via his account
– To keep their account information up to date
2.2 Conditions of Access
Access to the Platform is granted on a personal and non-exclusive basis. Salima E-Learning reserves the right to:
– Denying access to a User without justification
– Suspend or terminate an account in case of violation of the Terms and Conditions
– Modify or discontinue the Platform at any time
3. User Obligations
The User agrees to:
– Use the Platform in accordance with applicable legislation
– Do not publish content that is illegal, offensive, discriminatory or contrary to public order
– Respect intellectual property rights and the rights of others
– Do not use hacking or security bypass software
– Do not download or share educational content without the permissions granted.
– Do not harass or threaten other users or the Salima E-Learning team
– Do not sell, distribute or market access to the Platform
4. Educational Content
4.1 Access Rights
Access to educational content is granted according to the access option chosen by the User (free access, subscription, one-time purchase, etc.). This access is personal and non-transferable.
The User cannot:
– Reproducing or copying the content for commercial purposes
– Modify or adapt them without authorization
– Distribute them to third parties
– Use them to create a competing business
4.2 Content Modifications
Salima E-Learning reserves the right to modify, update, or remove educational content at any time. Any changes will be communicated to the users concerned.
5. Pricing and Payment
5.1 Prix et Conditions de Paiement
Les prix des formations sont affichés en dinars tunisiens (TND) et peuvent être consultés en euros (EUR), dollars canadiens (CAD) et dollars américains (USD) à titre indicatif et peuvent être modifiés à tout moment. Pour les abonnements, les modifications de prix s’appliqueront à partir du prochain renouvellement.
Payment must be made according to the terms offered during registration.
5.2 Billing
Invoices are available in the User's personal space after payment confirmation.
5.3 Subscription Renewal
Subscriptions are automatically renewed according to the chosen frequency (monthly, annual, etc.), unless expressly terminated by the User.
The User can request cancellation of their subscription at any time via their account or by contacting support.
6. Right of Withdrawal
In accordance with French law and the European Directive, the User has a right of withdrawal of 14 days from the conclusion of the contract.
However, this right does not apply if access to the Platform has already started before the end of the 14-day period, with prior consent of the User.
To exercise this right, the User must notify their request to: contact@salimaelearning.com
7. Certificates and Diplomas
Certificates and attestations of achievement are issued automatically after the evaluation criteria have been met.
Certificates and attestations of achievement are issued automatically after the evaluation criteria have been met.
The certificates are provided for informational purposes only. Any fraudulent use is prohibited and may result in legal action.
8. Customer Support
Salima E-Learning is committed to providing customer support within reasonable timeframes.
Support requests should be sent to: contact@salimaelearning.com
Salima E-Learning reserves the right to modify its support conditions and availability hours.
9. Intellectual Property
All content on the Platform (text, images, videos, logos, trademarks) is the exclusive property of Salima E-Learning or its partners. Any unauthorized use is strictly prohibited.
Users may only access the content for private and personal use. Any reproduction, adaptation or distribution is prohibited without prior written consent.
10. Liability and Limitations
10.1 No Guarantees
The Platform is provided "as is" without warranties of any kind, express or implied. Salima E-Learning does not warrant:
– The absence of service interruptions
– Absolute data security
– The absence of errors or inaccuracies
– Educational or professional results
10.2 Limitation of Liability
Under no circumstances will Salima E-Learning be held responsible for:
– Direct, indirect or consequential damages
– Loss of data, profits, or business opportunities
– Service interruptions or technical malfunctions
– Third-party content or services accessible via the Platform
Salima E-Learning's total liability cannot exceed the amount of fees paid by the User during the last 12 months.
11. Personal Data
Salima E-Learning is committed to protecting Users' personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (LIL).
The User has the right to access, rectify, erase, and transfer their data. To exercise these rights, please contact: contact@salimaelearning.com
For more information, please consult our Privacy Policy available at: https://salimaelearning.com/mentions-legales/
12. Security
Salima E-Learning implements reasonable security measures to protect the Platform and User data. However, Salima E-Learning cannot guarantee the absolute security of the Internet.
The User agrees to immediately report any suspicious activity or unauthorized access to their account.
13. Changes to the Terms and Conditions
Salima E-Learning reserves the right to modify these Terms and Conditions at any time. Modifications will be communicated to Users by email or via the Platform.
Continued use of the Platform after the publication of the changes implies acceptance of the new terms. In case of disagreement, the User may terminate their account.
14. Termination
14.1 Termination by the User
The User can terminate their account at any time via their account settings or by contacting support.
14.2 Termination by Salima E-Learning
Salima E-Learning may terminate a User's account without notice in the event of a serious violation of the Terms of Service or applicable legislation.
14.3 Consequences of Termination
Upon termination, access to the Platform and educational content is removed. User data may be deleted in accordance with the retention policy.
15. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Tunisian law, in particular by the Commercial Code and the Law for Confidence in the Digital Economy (LCEN).
16. General Provisions
16.1 Integrity of Conditions
If any provision of the Terms and Conditions is deemed invalid or unenforceable, the other provisions shall remain in effect.
16.2 No Waiver
The failure to apply a provision of the Terms and Conditions does not constitute a waiver of Salima E-Learning's rights.
16.3 Communication
All notices and communications between the User and Salima E-Learning must be made in writing (email or postal mail).
17. Contact
For any questions or complaints regarding these Terms and Conditions, please contact:
By email: contact@salimaelearning.com
By telephone: +216 27 565 250
Address Ceinture Bourguiba entre route de Taniour et route de Tunis
Last updated: 26/06/2026